Credentials
Professional Summary
Administrative Coordinator and operations support professional with 20+ years of experience providing high-level administrative, program, and organizational support across military and civilian environments. Skilled in office administration, documentation management, records coordination, scheduling support, stakeholder communication, and workflow execution. Known for accuracy, discretion, attention to detail, and high accountability in fast-paced settings.
Career Highlights
- Delivered comprehensive training for 75+ personnel weekly across multiple lesson topics, ensuring material remained accurate, updated, and relevant to mission requirements.
- Maintained 100% accountability of personnel, equipment, and funding while coordinating documentation, operational tasks, and resource tracking.
- Provided administrative and operational support in high-accountability environments requiring confidentiality, accuracy, and consistent compliance.
- Fostered customer loyalty through professional service and timely resolution for hundreds of customers monthly.
- Mentored personnel over a 20-year period, strengthening team readiness, performance, and professionalism.
- Supported operations in Helmand Province, Afghanistan (Camp Dwyer) through supervision, coordination, and operational readiness support.
Professional Experience
Detroit Public Schools
October 2024 – Present
Administrative Support (School Operations) • Detroit, MI
- Provide administrative support for daily school operations, ensuring accurate documentation, organized workflows, and timely task completion.
- Assist with scheduling coordination, communication support, record handling, and general office administration.
- Maintain professionalism and confidentiality while handling sensitive student/staff information.
- Support administrative requests, document preparation, and internal coordination to keep office operations efficient.
Ascension School of Radiology
March 2021 – October 2024
Administrative Professional • Detroit, MI
- Supported office administration functions including scheduling assistance, documentation processing, correspondence, and organizational coordination.
- Maintained accurate records, timely communication, and efficient completion of assigned administrative tasks.
- Delivered strong customer service support to students, staff, and stakeholders with professionalism and responsiveness.
- Assisted with workflow organization, file management, and administrative coordination across multiple priorities.
Military Experience
United States Navy
December 27, 1995 – December 31, 2018
Roles: Instruction & Training (July 2008 – April 2012) • Management (May 2012 – December 2015) • Administration & Budget Support (January 2016 – December 2018)
- Coordinated and delivered training programs, ensuring instructional content met standards and remained updated.
- Supported administrative management operations, personnel accountability, and workflow execution in high-performance environments.
- Maintained documentation accuracy, operational reporting, and resource tracking while ensuring compliance with policies and procedures.
- Provided leadership and mentoring support while maintaining professional standards and operational readiness.
Education
- Master of Divinity (MDiv), Chaplaincy — Liberty University — 2020
- Bachelor of Arts (BA), Workforce, Education, & Development — Southern Illinois University — 2012
- Associate of Arts (AA), Business Management — Excelsior College — 2007
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